Mix and Match
Shipping policy
Shipping Policy
Last Updated: 27 February 2026
Thank you for shopping with us. Please read our shipping policy carefully to understand how and when your order will be delivered.
1. Shipping Locations
We currently ship only within India.
At this time, we do not offer international shipping.
2. Order Processing Time
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All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays).
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Orders placed on weekends or public holidays will be processed on the next business day.
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You will receive a confirmation email after placing your order.
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Once your order has been shipped, you will receive a shipping confirmation email with tracking details.
3. Shipping Time
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Estimated delivery time: 5–9 business days from the date of shipment.
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Delivery timelines may vary depending on your location, courier service availability, and unforeseen circumstances.
Please note that delivery times are estimates and not guaranteed.
4. Shipping Charges
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Shipping charges (if applicable) will be calculated and displayed at checkout.
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Any promotional free shipping offers will be clearly mentioned on our website.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email.
You can use this tracking number to monitor your shipment status.
If you do not receive tracking details within 4 business days of placing your order, please contact us.
6. Delays
While we aim to deliver all orders within the estimated timeframe, delays may occur due to:
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High order volumes
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Courier service disruptions
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Weather conditions
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Natural disasters
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Public holidays
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Incorrect shipping details provided by the customer
We are not responsible for delays caused by circumstances beyond our control, but we will assist you in tracking your order.
7. Incorrect Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for re-shipment.
8. Lost or Damaged Packages
If your order arrives damaged or you believe it has been lost in transit:
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Contact us within 48 hours of delivery (for damaged items).
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Provide your order number and clear photos (if applicable).
We will coordinate with the courier partner to resolve the issue as quickly as possible.
9. Multiple Shipments
As we operate as a dropshipping store, items in your order may be shipped separately from different warehouses.
You may receive multiple tracking numbers for a single order.